Shipping Policy
We promise your order will arrive faster than your last date!
Shipping Policy
Order Processing:
• Orders are typically dispatched within 2 working days after payment confirmation. During holidays or peak periods, dispatch times may extend to 3-5 working days.
Delivery Options:
• Standard UK Delivery: Free of charge, with an estimated delivery time of 3-5 working days.
• Next Day UK Delivery: Available for £1.00, ensuring delivery on the next working day.
Shipping Methods:
• All orders are shipped via Royal Mail or a suitable courier service, depending on the order’s size and destination.
Delivery Times:
• 1st Class: Typically delivered within 1 working day.
• 2nd Class: Typically delivered within 2-3 working days.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as postal service delays or adverse weather conditions.
International Shipping:
Currently, The Card Cloud only ships within the UK.
Order Tracking:
For orders shipped via tracked services, tracking information will be provided upon dispatch.
Undeliverable Packages:
If a package is returned due to an incomplete or incorrect address provided by the customer, additional postage fees may apply to resend the item.
Lost or Delayed Packages:
If your order has not arrived within the expected delivery time, please contact us. We may offer to resend the goods rather than issue a refund.
Contact Information:
For any shipping-related inquiries, please reach out to us at info@thecardcloud.co.uk.